GuideGuide is a extension for a handful of design applications that proves an easy interface for manipulating guides in design documents. It is a project by Cameron McEfee (Me/I).

I am committed to protecting and respecting your privacy. This Privacy Policy explains how I collect and process personal information about about you when you visit this website guideguide.me, when you use GuideGuide in your design software, or when you otherwise do business or make contact with me.

Please read this policy carefully to understand how I handle and treat your personal information.

What information do I collect?

I collect data to enable you to purchase GuideGuide, to allow it to operate, and to inform my development decisions. You provide this data directly when you purchase GuideGuide or contact customer support (me). I collect additional data by recording how you interact with this website and the GuideGuide extension by using techologies like cookes and local storage.

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The data I collect depends on your interactions with GuideGuide. In some cases you must consent to the collection of data to be able to use the service. In others, you will be given the option to accept or decline, but if you decline, you may not be able to use some features of the product.

Name and Contact information

I may collect your first and last name and email address.

Payment information

When you make a purchase on the GuideGuide website, a secure window is opened directly to my payment provider, FastSpring. Any payment information is sent directly to the payment provider and will not be accessible to me.

Customer information

When you use GuideGuide, if a error (also know as a “crash” or “bug”) occurs, a report of the error is sent to my error tracking service, Sentry. This report includes your license key.

When contacting support, if your request requires it, I may ask you for your license key, name, or the email you used to make your purchase. This information will be used to recover your license or purchase information to provide the support you request. I will never ask for your credit card information.

Device and Usage information

GuideGuide collects information about how you use the website and GuideGuide software. I collect information about the pages you visit on the GuideGuide website and which features you use.

What do I use your information for?

I use the data I collect to sell GuideGuide and decide what parts of the product I should invest my time into. I may also use the data to communicate with you, inform you about your license, provide updates, and give you information about GuideGuide.

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Providing and improving services

I use the data you provide to allow you to buy GuideGuide and to make decisions about what I chose to build.

Providing service

I use to carry out your transactions with me to provide GuideGuide to you.

Technical support

I data to diagnose problems and provide other custtomer support services.

Improving GuideGuide

I use aggregate data to determine what features are used most, what features are not used, and to fix features that break.

Business operations

I use aggregate data to make business decisions.

Communication

I use data I collect to communicate with you and to personalize that communication. For example, I will use my payment provider to contact you when your subscription is ending, to let you know that updates are available.

If provide marketing content, you will be given the option to opt into this form of communication.

How do I protect your information?

I implimment a variety of industry standard security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into my payment providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (e.g., credit cards) will not be stored on my servers.

Do I use cookies?

Yes. Cookies are small files that a site or its service provider creates on your computer’s hard drive through your Web browser (if you allow) that enable the sites or service providers systems to recognize your browser and save and remember certain information. You can choose to disable cookies, which will not impact your ability to use GuideGuide, but may cause certain parts of this website to not work as expected.

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I use cookies and other similar identifiers to understand and save your preferences for future visits and to compile aggregate data about site traffic and site interaction so that I can offer better site experiences and tools in the future.

You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies. You can find information on popular browsers and how to adjust your cookie preferences at the following websites:

If you choose to disable cookies, you may be unable to access certain parts of our site. A banner asking you to accept our cookies policy will be displayed upon the first visit to our website (or the first visit after you delete your cookies). Unless you have adjusted your browser setting so that it will refuse cookies and/or you have not accepted our cookies policy, our system will issue cookies when you use the site.

Do I disclose any information to outside Parties?

I share your personal data with your consent, or as necessary to provide GuideGuide to you. I also share your data with vendors working on my behalf; when required by law or to respond to legal process; to protect my customers; to protect lives; to maintain the security of GuideGuide; and to protect my rights or my property.

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I share your personal data with your consent, or as necessary to provide the GuideGuide to you. I also share personal data with vendors or agents working on my behalf for the purposes described in this policy. For example, my payment provider, license management provider, and error trackign provider may need access to personal data to provide those functions. In such cases, these companies are required to abide by my data privacy and security requirements and are not allowed to use personal data they receive from me for any other purpose.

I will access, transfer, disclose, and/or preserve personal data, when I have a good faith belief that doing so is necessary to:

  1. comply with applicable law or respond to valid legal process, judicial orders, or subpoenas;
  2. respond to requests from public or governmental authorities, including for national security or law enforcement purposes;
  3. protect the vital interests of our users, customers, or other third parties (including, for example, to prevent spam or attempts to defraud users of our products, or to help prevent the loss of life or serious injury of anyone);
  4. operate and maintain the security of our Services, including to prevent or stop an attack on our computer systems or networks;
  5. protect the rights, interests or property of GuideGuide or third parties;
  6. prevent or investigate possible wrongdoing in connection with the GuideGuide; or
  7. enforce my Terms of Service.

I may use and share aggregated non-personal information with third parties for analytics purposes.

I do not sell or trade your personal information to third parties.

How can you access and control your personal data?

You can view, access, edit, delete, or request a copy of your personal data. How you can access and control your personal data will depend on which Services you use.

You can choose at the time you purchase GuideGuide whether you want to receive marketing communications from me. You can also opt out from receiving marketing communications from me by using the opt-out link on the communication itself.

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In cases where contacting me about your data requires me to extract information from my vendors, I use reasonable efforts to respond to your request within 14 days, but in all events within 30 days of receipt of your request.

Data Access and Portability

You can request a copy of your personal data by contacting me via the support page or by emailing support@guideguide.me. Please state that you would like a copy of your personal data and include the email that was used to make the GuideGuide purchase, your order id, or a license key associated with the purchase. These details will be used to locate your data. I will verify your ability to access the email associated with the purchase before providing your data.

In some cases your data may be viewed via the License Management section.

Data Erasure

You can request that I delete you personal data by contacting me via the support page or by emailing support@guideguide.me. Please state that you would like a copy of your personal data and include the email that was used to make the GuideGuide purchase, your order id, or a license key associated with the purchase.

Data Correction

You can request that I modify you personal data by contacting me via the support page or by emailing support@guideguide.me. Please state that you would like a copy of your personal data and include the email that was used to make the GuideGuide purchase, your order id, or a license key associated with the purchase.

In some cases your data may be modified via the License Management section.

Your communication preferences

You can choose at the time you purchase GuideGuide whether you want to receive marketing communications from me. You can also opt out from receiving marketing communications from me by using the opt-out link on the communication itself.

If you wish to withdraw your consent to use your personal information, you may cancel your subscription and discontinue use of GuideGuide.

Changes to my Privacy Policy

I will update this privacy policy statement when neecssary to reflect customer feedback and changes to GuideGuide. When changes are posted, I will revise the “Last updated” date in this document. If there are material changes to the statement or in how I will use your personal data, I will notify you by requiring additional consent to the Privacy Policy via the website (for website related information) and via the GuideGuide extension (for extension related information)