Documentation

Easy installation

GuideGuide (purchased through Gumroad and Creative Market) includes an “easy install” script to spare you the headache of Adobe’s officially supported installers, which contain numerous bugs, cryptic error messages, and silent failures.

If you are looking for installation instructions for Adobe Add-ons, see this guide.

Installer script (Photoshop)

  1. Download the GuideGuide files from the link in the purchase or update email you received, and unzip them.
  2. Launch the version of Photoshop into which you would like to install GuideGuide. If you are on Windows, you will need to launch Photoshop as administrator.
  3. Go to File > Scripts > Browse, then navigate to installer.jsx in the unzipped GuideGuide folder. A message will pop up telling you that GuideGuide has been installed.
  4. Restart Photoshop. You will find GuideGuide at Window > Extensions > GuideGuide

That’s it! The installer will do all the work. It will also add an uninstall script to the unzipped folder that you can use later to uninstall GuideGuide and put a log file on your Desktop to help troubleshoot any issues you might have.

Installer script (Illustrator)

  1. Download the GuideGuide files from the link in the purchase or update email you received, and unzip them.
  2. Launch the version of Illustrator into which you would like to install GuideGuide. If you are on Windows, you will need to launch Photoshop as administrator.
  3. Go to File > Scripts > Other script, then navigate to installer.jsx in the unzipped GuideGuide folder. A message will pop up telling you that GuideGuide has been installed.
  4. Restart Photoshop. You will find GuideGuide at Window > Extensions > GuideGuide

That’s it! The installer will do all the work. It will also create a log file the same folder as the install script help troubleshoot any issues you might have.

Troubleshooting

“Permission denied”

This is generally a Windows error. Be sure to run the application you are installing into as administrator before trying to install GuideGuide.

If you have run Photoshop or Illustrator as administrator and you still receive the error, try deleting the GuideGuide folder or file mentioned in the error message (it is an old version of GuideGuide) and try to install again.

I/O error

The cause of this error on OS X is unknown, but deleting the GuideGuide folder mentioned in the error and reinstalling typically fixes the issue.


ZXP Installation

If you prefer, you can use the .zxp file included in the GuideGuide zip file to install GuideGuide. Do not use the Extension Manager if you are using CC 2015 or later, as Adobe no longer supports it. The ZXPInstaller recommended below uses an Adobe command line tool which tends to be quirky, so use it at your own discretion.

  1. Download and install ZXPInstaller.
  2. Launch ZXPInstaller.
  3. Drag the GuideGuide .zxp file onto ZXPInstaller.
  4. When ZXPInstaller says your installation is complete, GuideGuide has been installed.
  5. Restart your Adobe apps. You will find GuideGuide at Window > Extensions > GuideGuide.

Troubleshooting

The ZXPInstaller is based on an Adobe command line tool and can give some cryptic error messages. If the message says something about a conflict or extension of the same name, open the GuideGuide installation folder, delete the old version of GuideGuide, and try again.

For all other errors, if you have the Extension Manager installed, uninstall it, restart your computer, and try again. If that doesn’t help, please contact support.


Need help?

Contact support